The reservation holder must present a valid photo ID and credit card at check-in. Failure to arrive at your hotel or property will be treated as a No-Show and will incur a charge of 100% of the booking value (Hotel policy). Refund PolicyĪny cancellation received within 2 days prior to the arrival date will incur the first night's charge. If you cancel your reservation after Dec 29, you will still be charged for the full amount. After Friday, Dec 29th, 2023 at midnight local hotel time (in Los Angeles), you are not allowed to change or cancel your reservation. Between Wednesday, Dec 27th, 2023 at midnight and Friday, Dec 29th, 2023 at midnight local hotel time (in Los Angeles), you may cancel your reservation for a partial refund.
Good news! Before Wednesday, Dec 27th, 2023 at midnight local hotel time (in Los Angeles), you may cancel your reservation for a full refund.